/**
 * App unificada del portal (gestor + cliente), a petición de María:
 * acceso al panel sin pasar por wp-admin, con contenido según el rol.
 * Diseño propio, inspirado en paneles de administración modernos
 * (menú lateral oscuro, tarjeta de bienvenida en gradiente, tarjetas de
 * métricas, gráficos, actividad reciente), con el azul de marca de
 * Sephor Consulting. Completamente aislado bajo .sephor-support-app,
 * sin depender del tema activo — mismo criterio que portal.css.
 *
 * #wpadminbar oculta también por CSS, además del filtro show_admin_bar
 * en PHP (Sephor_Support_Portal::maybe_enqueue_assets()): ese filtro se
 * registra en el hook 'wp', pero WordPress ya decide si mostrar la
 * barra antes de eso (en 'init', dentro de _wp_admin_bar_init()), así
 * que por sí solo no es fiable — esta regla es la que realmente
 * garantiza que no se vea, sea cual sea el orden de los hooks. No va
 * dentro de .sephor-support-app porque #wpadminbar vive fuera de ese
 * contenedor en el HTML.
 */
#wpadminbar {
    display: none !important;
}
html {
    margin-top: 0 !important;
}
* html body {
    margin-top: 0 !important;
}

/**
 * Reutiliza los MISMOS nombres de clase que generan las clases PHP
 * compartidas (Sephor_Support_Admin_Render::status_badge()/donut_chart()/
 * stat_bars()/line_chart()), pero con su aspecto definido aquí, aislado
 * — igual que ya hace portal.css con .ss-badge.
 */

.sephor-support-app {
    --app-blue: #009bdb;
    --app-blue-dark: #0a6fa0;
    --app-navy: #0f1b2e;
    --app-navy-soft: #16263d;
    --app-border: #e5e8ee;
    --app-bg: #f4f6fa;
    --app-surface: #ffffff;
    --app-text: #1a2338;
    --app-muted: #6b7385;
    --app-green: #16a34a;
    --app-orange: #f59e0b;
    --app-red: #dc2626;
    --app-purple: #7c3aed;

    display: flex;
    min-height: 100vh;
    background: var(--app-bg);
    color: var(--app-text);
    font-family: 'Segoe UI', Inter, system-ui, -apple-system, sans-serif;
}
.sephor-support-app *,
.sephor-support-app *::before,
.sephor-support-app *::after {
    box-sizing: border-box;
}
.sephor-support-app a {
    color: inherit;
    /* !important porque el shortcode se imprime dentro de the_content():
       el tema activo puede dar su propio subrayado a los enlaces con una
       especificidad que empate con la nuestra, y entonces ganaría quien
       cargue en último lugar en el <head> — esto lo hace inequívoco. */
    text-decoration: none !important;
}
.sephor-support-app .ss-icon {
    display: inline-block;
    vertical-align: middle;
}

/* --- Sidebar ------------------------------------------------------------ */
.sephor-support-app .app-sidebar {
    flex: 0 0 250px;
    background: var(--app-navy);
    color: #cbd3e1;
    padding: 22px 16px;
    display: flex;
    flex-direction: column;
    gap: 22px;
}
.sephor-support-app .app-sidebar-brand {
    display: flex;
    align-items: center;
    padding: 0 8px;
}
.sephor-support-app .app-sidebar-brand img {
    max-width: 100%;
    height: auto;
    filter: brightness(0) invert(1);
    opacity: .95;
}
.sephor-support-app .app-nav {
    list-style: none;
    margin: 0;
    padding: 0;
    display: flex;
    flex-direction: column;
    gap: 2px;
}
.sephor-support-app .app-nav a {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 12px;
    border-radius: 8px;
    text-decoration: none;
    font-size: 14px;
    font-weight: 500;
    color: #aab2c5;
}
.sephor-support-app .app-nav a:hover {
    background: rgba(255, 255, 255, 0.06);
    color: #fff;
}
.sephor-support-app .app-nav a.is-active {
    background: var(--app-blue);
    color: #fff;
}
.sephor-support-app .app-nav .ss-icon {
    width: 18px;
    height: 18px;
    flex: 0 0 auto;
    opacity: .75;
}
.sephor-support-app .app-nav a.is-active .ss-icon,
.sephor-support-app .app-nav a:hover .ss-icon {
    opacity: 1;
}
.sephor-support-app .app-nav-badge {
    margin-left: auto;
    background: var(--app-red);
    color: #fff;
    font-size: 11px;
    font-weight: 700;
    line-height: 1;
    padding: 3px 7px;
    border-radius: 999px;
    flex: 0 0 auto;
}
.sephor-support-app .app-sidebar-footer {
    margin-top: auto;
    padding-top: 16px;
    border-top: 1px solid rgba(255, 255, 255, 0.08);
    font-size: 13px;
    display: flex;
    flex-direction: column;
    gap: 8px;
}
.sephor-support-app .app-sidebar-footer a {
    color: #aab2c5;
    text-decoration: none;
}
.sephor-support-app .app-sidebar-footer a:hover {
    color: #fff;
}

/* --- Contenido principal -------------------------------------------------*/
.sephor-support-app .app-main {
    flex: 1 1 auto;
    min-width: 0;
    display: flex;
    flex-direction: column;
}
.sephor-support-app .app-topbar {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    padding: 16px 28px;
    background: var(--app-surface);
    border-bottom: 1px solid var(--app-border);
}
.sephor-support-app .app-topbar-title {
    font-size: 18px;
    font-weight: 700;
    margin: 0;
}
.sephor-support-app .app-topbar-user {
    display: flex;
    align-items: center;
    gap: 14px;
    font-size: 14px;
    color: var(--app-muted);
}
.sephor-support-app .app-logout {
    color: var(--app-muted);
    text-decoration: none;
    font-size: 13px;
    border: 1px solid var(--app-border);
    border-radius: 6px;
    padding: 6px 12px;
}
.sephor-support-app .app-logout:hover {
    color: var(--app-red);
    border-color: var(--app-red);
}
.sephor-support-app .app-content {
    flex: 1 1 auto;
    padding: 24px 28px 40px;
    width: 100%;
}

/* --- Tarjeta de bienvenida (gradiente) ----------------------------------- */
.sephor-support-app .app-welcome {
    background: linear-gradient(120deg, var(--app-blue) 0%, var(--app-blue-dark) 100%);
    color: #fff;
    border-radius: 16px;
    padding: 26px 28px;
    margin-bottom: 22px;
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 16px;
    flex-wrap: wrap;
}
.sephor-support-app .app-welcome h1 {
    margin: 0 0 4px;
    font-size: 24px;
}
.sephor-support-app .app-welcome p {
    margin: 0;
    opacity: .88;
    font-size: 14px;
}
.sephor-support-app .app-welcome-date {
    background: rgba(255, 255, 255, 0.16);
    border-radius: 999px;
    padding: 6px 14px;
    font-size: 13px;
    white-space: nowrap;
}

/* --- Botones --------------------------------------------------------------*/
.sephor-support-app .app-button {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 9px 16px;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 600;
    text-decoration: none;
    border: 1px solid transparent;
    cursor: pointer;
    line-height: 1.4;
}
.sephor-support-app .app-button-primary {
    background: var(--app-blue);
    color: #fff;
}
.sephor-support-app .app-button-primary:hover {
    background: var(--app-blue-dark);
    color: #fff;
}
.sephor-support-app .app-button-secondary {
    background: var(--app-surface);
    color: var(--app-text);
    border-color: var(--app-border);
}
.sephor-support-app .app-button-secondary:hover {
    background: var(--app-bg);
}
.sephor-support-app .app-button-ghost {
    background: rgba(255, 255, 255, 0.14);
    color: #fff;
    border-color: rgba(255, 255, 255, 0.3);
}
.sephor-support-app .app-button-secondary.is-danger {
    color: var(--app-red);
    border-color: var(--app-red);
}
.sephor-support-app .app-button-secondary.is-danger:hover {
    background: var(--app-red);
    color: #fff;
}

/* --- Tarjetas de métricas -------------------------------------------------*/
.sephor-support-app .app-stat-grid {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 16px;
    margin-bottom: 22px;
}
.sephor-support-app .app-stat-card {
    background: var(--app-surface);
    border: 1px solid var(--app-border);
    border-radius: 14px;
    padding: 18px;
    display: flex;
    flex-direction: column;
    gap: 6px;
}
.sephor-support-app .app-stat-icon {
    width: 34px;
    height: 34px;
    border-radius: 9px;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 15px;
    margin-bottom: 4px;
}
.sephor-support-app .app-stat-icon .ss-icon {
    width: 18px;
    height: 18px;
}
.sephor-support-app .app-stat-label {
    color: var(--app-muted);
    font-size: 13px;
    font-weight: 600;
}
.sephor-support-app .app-stat-value {
    font-size: 26px;
    font-weight: 700;
}
.sephor-support-app .app-stat-note {
    color: var(--app-muted);
    font-size: 12px;
}

/* --- Paneles genéricos ----------------------------------------------------*/
.sephor-support-app .app-panel {
    background: var(--app-surface);
    border: 1px solid var(--app-border);
    border-radius: 14px;
    padding: 20px 22px;
    margin-bottom: 22px;
}
.sephor-support-app .app-panel-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 16px;
}
.sephor-support-app .app-panel-header h2 {
    margin: 0 0 2px;
    font-size: 16px;
}
.sephor-support-app .app-panel-header p {
    margin: 0;
    color: var(--app-muted);
    font-size: 13px;
}
.sephor-support-app .app-panel-header a:not(.app-button) {
    color: var(--app-blue);
    font-size: 13px;
    font-weight: 600;
    text-decoration: none;
    white-space: nowrap;
}

.sephor-support-app .app-grid-2 {
    display: grid;
    grid-template-columns: 1.4fr 1fr;
    gap: 22px;
    margin-bottom: 22px;
}

/* --- Acciones rápidas -------------------------------------------------- */
.sephor-support-app .app-quick-actions {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 12px;
}
.sephor-support-app .app-quick-action {
    display: flex;
    flex-direction: column;
    gap: 10px;
    padding: 16px;
    border-radius: 12px;
    text-decoration: none;
    color: #fff;
    font-weight: 600;
    font-size: 14px;
}
.sephor-support-app .app-quick-action-title {
    text-transform: uppercase;
    letter-spacing: .02em;
}
.sephor-support-app .app-quick-action small {
    font-weight: 400;
    opacity: .85;
    font-size: 12px;
}
.sephor-support-app .app-quick-action.is-blue { background: var(--app-blue); }
.sephor-support-app .app-quick-action.is-green { background: var(--app-green); }
.sephor-support-app .app-quick-action.is-orange { background: var(--app-orange); }
.sephor-support-app .app-quick-action.is-purple { background: var(--app-purple); }
.sephor-support-app .app-quick-action.is-red { background: var(--app-red); }

/* --- Actividad reciente / listas -------------------------------------- */
.sephor-support-app .app-activity-list {
    list-style: none;
    margin: 0;
    padding: 0;
    display: flex;
    flex-direction: column;
    gap: 14px;
}
.sephor-support-app .app-activity-item {
    display: flex;
    gap: 12px;
    align-items: flex-start;
}
.sephor-support-app .app-activity-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--app-blue);
    margin-top: 6px;
    flex: 0 0 auto;
}
.sephor-support-app .app-activity-link {
    display: block;
    color: inherit;
    border-radius: 6px;
    margin: -4px -6px;
    padding: 4px 6px;
}
.sephor-support-app .app-activity-link:hover {
    background: var(--app-bg);
}
.sephor-support-app .app-activity-text {
    font-size: 13px;
    line-height: 1.4;
}
.sephor-support-app .app-activity-text strong {
    font-weight: 600;
}
.sephor-support-app .app-activity-meta {
    color: var(--app-muted);
    font-size: 12px;
}
.sephor-support-app .app-empty {
    color: var(--app-muted);
    font-size: 14px;
    padding: 20px 0;
    text-align: center;
}

/* --- Tabla de incidencias ------------------------------------------------ */
.sephor-support-app .app-table {
    width: 100%;
    border-collapse: collapse;
}
.sephor-support-app .app-table th,
.sephor-support-app .app-table td {
    text-align: left;
    padding: 12px 10px;
    border-bottom: 1px solid var(--app-border);
    font-size: 13px;
}
.sephor-support-app .app-table thead th {
    color: var(--app-muted);
    font-size: 11px;
    text-transform: uppercase;
    letter-spacing: .04em;
    font-weight: 700;
}
.sephor-support-app .app-table tbody tr:last-child td {
    border-bottom: none;
}
.sephor-support-app .app-table a.app-row-link {
    color: var(--app-text);
    font-weight: 600;
    text-decoration: none;
}
.sephor-support-app .app-table a.app-row-link:hover {
    color: var(--app-blue);
}

/* --- Filtros --------------------------------------------------------------*/
.sephor-support-app .app-filters {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    align-items: flex-end;
    margin-bottom: 18px;
}
.sephor-support-app .app-field {
    display: flex;
    flex-direction: column;
    gap: 4px;
}
.sephor-support-app .app-field label {
    font-size: 12px;
    font-weight: 600;
    color: var(--app-muted);
}
.sephor-support-app .app-field input,
.sephor-support-app .app-field select,
.sephor-support-app .app-field textarea {
    padding: 8px 10px;
    border: 1px solid var(--app-border);
    border-radius: 8px;
    font-size: 13px;
    background: var(--app-surface);
    color: var(--app-text);
    font-family: inherit;
}
.sephor-support-app .app-field textarea {
    width: 100%;
    resize: vertical;
}

/* --- Paginación ------------------------------------------------------------*/
.sephor-support-app .app-pagination {
    display: flex;
    gap: 6px;
    margin-top: 16px;
    flex-wrap: wrap;
}
.sephor-support-app .app-page-link {
    display: inline-block;
    padding: 6px 12px;
    border-radius: 6px;
    border: 1px solid var(--app-border);
    text-decoration: none;
    font-size: 13px;
}
.sephor-support-app .app-page-link.is-current {
    background: var(--app-blue);
    border-color: var(--app-blue);
    color: #fff;
}

/* --- Badges de estado/facturación (mismo criterio que portal.css) --------*/
.sephor-support-app .ss-badge {
    display: inline-block;
    padding: 3px 10px;
    border-radius: 999px;
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: .02em;
    line-height: 1.6;
    white-space: nowrap;
}
.sephor-support-app .ss-badge-status-new { background: #dbeafe; color: #1e3a8a; }
.sephor-support-app .ss-badge-status-pending { background: #fef3c7; color: #92400e; }
.sephor-support-app .ss-badge-status-in_progress { background: #dcfce7; color: #166534; }
.sephor-support-app .ss-badge-status-waiting_client { background: #ede9fe; color: #5b21b6; }
.sephor-support-app .ss-badge-status-resolved { background: #ccfbf1; color: #115e59; }
.sephor-support-app .ss-badge-status-closed { background: #e5e7eb; color: #374151; }
.sephor-support-app .ss-badge-status-cancelled { background: #fee2e2; color: #991b1b; }
.sephor-support-app .ss-badge-billing-hours_pack { background: #dcfce7; color: #166534; }
.sephor-support-app .ss-badge-comm-sent { background: #dcfce7; color: #166534; }
.sephor-support-app .ss-badge-comm-error { background: #fee2e2; color: #991b1b; }
.sephor-support-app .ss-badge-priority-low { background: #e5e7eb; color: #374151; }
.sephor-support-app .ss-badge-priority-normal { background: #dbeafe; color: #1e3a8a; }
.sephor-support-app .ss-badge-priority-high { background: #fef3c7; color: #92400e; }
.sephor-support-app .ss-badge-priority-urgent { background: #fee2e2; color: #991b1b; }
.sephor-support-app .ss-badge-visibility-client { background: #dbeafe; color: #1e3a8a; }
.sephor-support-app .ss-badge-visibility-internal { background: #e5e7eb; color: #374151; }

/* --- Gráficos compartidos (donut/barras/línea): mismas clases que
       Sephor_Support_Admin_Render genera para wp-admin, aspecto propio --- */
.sephor-support-app .ss-donut-wrap { display: flex; align-items: center; gap: 24px; flex-wrap: wrap; }
.sephor-support-app .ss-donut-chart { width: 180px; height: 180px; flex: 0 0 auto; }
.sephor-support-app .ss-donut-segment { fill: none; }
.sephor-support-app .ss-donut-total-value { font-size: 24px; font-weight: 700; fill: var(--app-text); }
.sephor-support-app .ss-donut-total-label { font-size: 12px; fill: var(--app-muted); }
.sephor-support-app .ss-donut-legend { list-style: none; margin: 0; padding: 0; flex: 1 1 180px; display: flex; flex-direction: column; gap: 8px; font-size: 13px; }
.sephor-support-app .ss-donut-legend li { display: flex; align-items: center; gap: 8px; }
.sephor-support-app .ss-donut-swatch { width: 11px; height: 11px; border-radius: 3px; flex: 0 0 auto; }
.sephor-support-app .ss-donut-legend-value { color: var(--app-muted); margin-left: auto; }

.sephor-support-app .ss-stat-bars { display: flex; flex-direction: column; gap: 10px; }
.sephor-support-app .ss-stat-bar-row { display: grid; grid-template-columns: 120px 1fr 64px; align-items: center; gap: 10px; font-size: 12px; }
.sephor-support-app .ss-stat-bar-label { color: var(--app-muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sephor-support-app .ss-stat-bar-track { background: var(--app-bg); border-radius: 4px; height: 8px; overflow: hidden; }
.sephor-support-app .ss-stat-bar-fill { background: var(--app-blue); height: 100%; border-radius: 4px; }
.sephor-support-app .ss-stat-bar-value { text-align: right; font-weight: 600; }

.sephor-support-app .ss-line-chart-wrap { width: 100%; }
.sephor-support-app .ss-line-chart { width: 100%; height: 200px; display: block; overflow: visible; }
.sephor-support-app .ss-line-chart-baseline { stroke: var(--app-border); stroke-width: 1; }
.sephor-support-app .ss-line-chart-area { fill: rgba(0, 155, 219, .12); stroke: none; }
.sephor-support-app .ss-line-chart-line { fill: none; stroke: var(--app-blue); stroke-width: 2; stroke-linejoin: round; stroke-linecap: round; }
.sephor-support-app .ss-line-chart-hit { fill: transparent; }
.sephor-support-app .ss-line-chart-hit:hover { fill: rgba(0, 155, 219, .25); }
.sephor-support-app .ss-line-chart-xlabel,
.sephor-support-app .ss-line-chart-ylabel { font-size: 10px; fill: var(--app-muted); }
.sephor-support-app .ss-chart-table { margin-top: 10px; font-size: 13px; }
.sephor-support-app .ss-chart-table summary { cursor: pointer; color: var(--app-blue); font-weight: 600; }
.sephor-support-app .ss-field-note { color: var(--app-muted); font-size: 13px; }

/* --- Accesibilidad ----------------------------------------------------- */
.sephor-support-app .screen-reader-text {
    position: absolute;
    width: 1px;
    height: 1px;
    overflow: hidden;
    clip: rect(1px, 1px, 1px, 1px);
    white-space: nowrap;
}
.sephor-support-app a:focus-visible,
.sephor-support-app button:focus-visible,
.sephor-support-app input:focus-visible,
.sephor-support-app select:focus-visible {
    outline: 2px solid var(--app-blue);
    outline-offset: 2px;
}

/* --- Pestañas de la ficha (Fase D; rediseño "a modo de pestañas" a
       petición de María, 18/08/2026: antes era un enlace subrayado por
       debajo, ahora un control segmentado con la activa resaltada) ---- */
.sephor-support-app .app-tabs {
    display: flex;
    flex-wrap: wrap;
    gap: 2px;
    background: var(--app-bg);
    border: 1px solid var(--app-border);
    border-radius: 10px;
    padding: 4px;
    margin-bottom: 18px;
    width: fit-content;
    max-width: 100%;
}
.sephor-support-app .app-tab {
    padding: 8px 16px;
    border-radius: 7px;
    font-size: 13px;
    font-weight: 600;
    color: var(--app-muted);
    white-space: nowrap;
}
.sephor-support-app .app-tab:hover {
    color: var(--app-text);
}
.sephor-support-app .app-tab.is-active {
    color: var(--app-text);
    background: var(--app-surface);
    box-shadow: 0 1px 2px rgba(15, 27, 46, .1);
}

/* --- Iconos de acción (editar/eliminar) en tablas ---------------------
       !important en varias de estas propiedades: mismo motivo que el
       subrayado de enlaces (18/08/2026) — el tema activo (Astra) da su
       propio fondo/color a los <button> genéricos del contenido (el
       shortcode se imprime dentro de the_content()), y con suficiente
       especificidad podía pintar el botón como un bloque gris sin dejar
       ver el icono SVG (bug reportado por María). ------------------- */
.sephor-support-app .app-action-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 28px;
    height: 28px;
    padding: 0;
    border-radius: 6px;
    color: var(--app-muted) !important;
    text-decoration: none;
    background: none !important;
    border: none !important;
    cursor: pointer;
}
.sephor-support-app .app-action-icon:hover {
    background: var(--app-bg) !important;
    color: var(--app-text) !important;
}
.sephor-support-app .app-action-icon.is-danger:hover {
    color: var(--app-red) !important;
}
.sephor-support-app .app-action-icon .ss-icon {
    width: 16px;
    height: 16px;
    fill: none !important;
    stroke: currentColor !important;
}
.sephor-support-app .app-inline-form {
    display: inline-block;
    margin: 0;
}

/* --- Formulario de tiempo (Fase D) ------------------------------------- */
.sephor-support-app #app-time-hhmm {
    max-width: 120px;
}
.sephor-support-app .app-time-quick-buttons {
    display: flex;
    gap: 6px;
    margin-top: 8px;
}
.sephor-support-app .app-time-quick-buttons .app-button {
    padding: 4px 10px;
    min-width: 44px;
    text-align: center;
    font-size: 13px;
}

/* --- Ficha de incidencia del gestor (Fase C) ------------------------- */
.sephor-support-app .app-notice {
    border-radius: 8px;
    padding: 10px 14px;
    margin-bottom: 16px;
    font-size: 14px;
}
.sephor-support-app .app-notice-success { background: #dcfce7; color: #166534; }
.sephor-support-app .app-notice-error { background: #fee2e2; color: #991b1b; }

/* --- Detalle expandible de una comunicación enviada (Fase E, revisión
       18/08/2026: hacía falta poder ver el mensaje que se envió, antes
       solo se veía el asunto en la tabla) -------------------------- */
.sephor-support-app .app-comm-details summary {
    cursor: pointer;
    color: var(--app-blue);
    font-weight: 600;
}
.sephor-support-app .app-comm-body {
    margin-top: 8px;
    padding: 10px 12px;
    background: var(--app-bg);
    border-radius: 8px;
    font-size: 13px;
    white-space: pre-wrap;
    color: var(--app-text);
}

/* --- Confirmación junto a los botones (18/08/2026): el aviso de arriba
       de la página puede pasar desapercibido si el formulario que se
       acaba de enviar está más abajo — esta confirmación aparece justo
       al lado del botón pulsado, imposible de no ver. -------------- */
.sephor-support-app .app-inline-confirm {
    color: var(--app-green);
    font-weight: 600;
    font-size: 13px;
}

/* --- Adjuntos y Notas internas (18/08/2026) ---------------------------- */
.sephor-support-app .app-checkbox-label {
    display: flex;
    align-items: center;
    gap: 8px;
    font-weight: 600;
    font-size: 14px;
    cursor: pointer;
}
.sephor-support-app .app-checkbox-label input[type="checkbox"] {
    width: 16px;
    height: 16px;
}
.sephor-support-app .app-notes-list {
    list-style: none;
    margin: 0;
    padding: 0;
    display: flex;
    flex-direction: column;
    gap: 16px;
}
.sephor-support-app .app-note-item {
    background: var(--app-bg);
    border-radius: 10px;
    padding: 12px 14px;
}
.sephor-support-app .app-note-meta {
    margin: 0 0 6px;
    font-size: 12px;
    color: var(--app-muted);
}
.sephor-support-app .app-note-text {
    margin: 0;
    font-size: 14px;
    line-height: 1.5;
    white-space: pre-wrap;
}

.sephor-support-app .app-ficha-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    flex-wrap: wrap;
    margin-bottom: 18px;
}
.sephor-support-app .app-ficha-header h2 {
    margin: 0;
    font-size: 19px;
    display: flex;
    align-items: center;
    gap: 10px;
    flex-wrap: wrap;
}
.sephor-support-app .app-ficha-actions {
    display: flex;
    gap: 8px;
    flex-wrap: wrap;
}
.sephor-support-app .app-ficha-actions form {
    margin: 0;
}

.sephor-support-app .app-form-field {
    margin-bottom: 14px;
}
.sephor-support-app .app-form-field input[type="text"],
.sephor-support-app .app-form-field input[type="url"] {
    width: 100%;
    max-width: 640px;
}
.sephor-support-app .app-form-field textarea {
    width: 100%;
}
.sephor-support-app .app-form-row {
    display: flex;
    flex-wrap: wrap;
    gap: 14px;
    margin-bottom: 14px;
}
.sephor-support-app .app-form-row .app-field {
    flex: 1 1 180px;
}
.sephor-support-app .app-form-row .app-field select,
.sephor-support-app .app-form-row .app-field input {
    width: 100%;
}

/* --- Plantillas de portal.css reutilizadas dentro del contenido de la
       app (ficha de solo lectura del cliente, formulario de alta): esas
       plantillas siguen necesitando el ancestro .sephor-support-portal
       para que las reglas de portal.css les apliquen (están todas
       escritas como ".sephor-support-portal .algo"), pero aquí no deben
       repetir el ancho máximo/margen que portal.css les da quedar
       centradas como página independiente — .app-content ya aporta su
       propio espaciado. -------------------------------------------- */
.sephor-support-app .sephor-support-portal-embedded {
    max-width: none;
    margin: 0;
    padding: 0;
}
/* Cada .ssp-card de la ficha del gestor tiene un único .ssp-card-block
   (no una pila de varios, a diferencia de la ficha del cliente): el
   primer/único bloque no necesita el borde ni el espacio superior que
   portal.css añade para separarlo de un bloque anterior. Selector más
   específico que el de portal.css a propósito, para que gane sin
   depender del orden de carga de las dos hojas de estilos. */
.sephor-support-app .sephor-support-portal-embedded .ssp-card-block:first-child {
    border-top: none;
    padding-top: 0;
    margin-top: 0;
}

/* --- Menú lateral en móvil ------------------------------------------------*/
.sephor-support-app .app-menu-toggle {
    display: none;
    background: none;
    border: none;
    cursor: pointer;
    padding: 6px;
}
.sephor-support-app .app-menu-toggle span,
.sephor-support-app .app-menu-toggle span::before,
.sephor-support-app .app-menu-toggle span::after {
    display: block;
    width: 20px;
    height: 2px;
    background: var(--app-text);
    position: relative;
}
.sephor-support-app .app-menu-toggle span::before { content: ''; top: -6px; position: absolute; }
.sephor-support-app .app-menu-toggle span::after { content: ''; top: 6px; position: absolute; }

@media (max-width: 960px) {
    .sephor-support-app .app-stat-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .sephor-support-app .app-quick-actions { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    .sephor-support-app .app-grid-2 { grid-template-columns: 1fr; }
}

@media (max-width: 780px) {
    .sephor-support-app { flex-direction: column; }
    .sephor-support-app .app-sidebar {
        position: fixed;
        inset: 0 30% 0 0;
        z-index: 100;
        transform: translateX(-100%);
        transition: transform .2s ease;
        box-shadow: 4px 0 24px rgba(0, 0, 0, .2);
    }
    .sephor-support-app.is-menu-open .app-sidebar {
        transform: translateX(0);
    }
    .sephor-support-app .app-menu-toggle {
        display: inline-flex;
    }
    .sephor-support-app .app-content {
        padding: 18px 16px 32px;
    }
    .sephor-support-app .app-topbar {
        padding: 14px 16px;
    }
}

@media (max-width: 600px) {
    .sephor-support-app .app-stat-grid { grid-template-columns: 1fr; }
    .sephor-support-app .app-quick-actions { grid-template-columns: 1fr; }
    .sephor-support-app .app-table thead { display: none; }
    .sephor-support-app .app-table,
    .sephor-support-app .app-table tbody,
    .sephor-support-app .app-table tr,
    .sephor-support-app .app-table td {
        display: block;
        width: 100%;
    }
    .sephor-support-app .app-table tr {
        margin-bottom: 12px;
        border: 1px solid var(--app-border);
        border-radius: 10px;
        padding: 4px 12px;
    }
    .sephor-support-app .app-table td {
        border-bottom: 1px solid var(--app-bg);
        padding: 8px 0;
    }
    .sephor-support-app .app-table td:last-child { border-bottom: none; }
    .sephor-support-app .app-table td[data-label]:not([data-label=""])::before {
        content: attr(data-label);
        display: block;
        font-weight: 700;
        font-size: 10px;
        text-transform: uppercase;
        color: var(--app-muted);
        margin-bottom: 2px;
    }
}
